Privacy Policy

Last updated: February 2026

WebSeeds (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at https://webseeds.co.uk/ or interact with us regarding our services, particularly the Care Location Growth Diagnostic.

We are the data controller for the personal data we process. Our registered details are:

• Business name: WebSeeds
• Address: [Insert your full business address here]
• Email: [Insert your privacy/contact email, e.g. info@webseeds.co.uk]
• Telephone: 0208 090 5580

If you have any questions about this policy or how we handle your data, please contact us at the email above.

1. What personal data we collect

We collect personal data only when you voluntarily provide it or when it is automatically collected through your use of our website.

Data you provide directly:

• Name, job title, organisation name, and contact details (e.g. email address, telephone number) when you:
  
  • Submit an enquiry form
  • Book a diagnostic call or consultation
  • Email or telephone us about our services
• Any other information you choose to share during conversations, emails, or diagnostic onboarding (e.g. details about your care group’s locations, structure, or enquiry processes)

Automatically collected data:

• Technical information such as your IP address, browser type and version, device type, operating system, referring pages, and pages visited
• Date and time of your visit, time spent on pages, and basic usage patterns
• Cookies and similar technologies (see our Cookie section below)

We do not collect special category data (e.g. health data) or any sensitive information about individuals unless it is strictly necessary for the diagnostic service and you have explicitly provided it.

2. How we use your personal data

We process personal data lawfully, fairly, and transparently. We use it only for the following purposes:

• To respond to your enquiries and provide information about the Care Location Growth Diagnostic
• To arrange and conduct diagnostic calls, onboarding, analysis, and delivery of reports/roadmaps
• To communicate with you about your enquiry or our services (e.g. follow-up emails, scheduling confirmations)
• To improve our website and services (using anonymised or aggregated data where possible)
• To comply with legal obligations (e.g. record-keeping, responding to regulatory requests)
• To protect our rights, property, or safety (e.g. fraud prevention)

Our lawful bases for processing are:

• Contract — when you request a diagnostic or service from us
• Legitimate interests — for website functionality, responding to enquiries, and service improvement (balanced against your rights)
• Legal obligation — where required by law

We do not use your data for automated decision-making or profiling.

3. Who we share your data with

We do not sell your personal data. We share it only when necessary:

• With trusted service providers who assist us (e.g. email hosting, scheduling tools like Calendly, secure file storage, website hosting, or basic analytics providers such as Google Analytics). All such providers are required to protect your data and process it only on our instructions.
• If required by law, court order, or regulatory authority (e.g. ICO).
• In the event of a business sale, merger, or reorganisation (your data would transfer under equivalent protection).

We do not transfer personal data outside the UK unless appropriate safeguards are in place (e.g. UK International Data Transfer Agreement or adequacy decision).

4. How long we keep your personal data

We keep personal data only for as long as necessary for the purpose it was collected:

• Enquiry and diagnostic-related data: retained for up to 6 years after last contact (for legal/contractual reasons) or until you request deletion
• Website logs/analytics: typically 14–26 months (depending on provider settings)
• Once no longer needed, we securely delete or anonymise it

5. Cookies and similar technologies

Our website uses essential cookies to function properly (e.g. session management). We may also use analytics cookies to understand how visitors use the site. Non-essential cookies are only placed with your consent.

You can manage cookies via your browser settings or our cookie banner (if implemented). For more details, see our separate Cookie Policy [link if you have one] or contact us.

6. Your rights under UK GDPR

You have the following rights regarding your personal data (subject to certain conditions):

• Access — request a copy of your data
• Rectification — correct inaccurate data
• Erasure — request deletion (where applicable)
• Restriction — limit processing
• Objection — object to processing based on legitimate interests
• Portability — receive your data in a structured format
• Withdraw consent — where consent is the basis

To exercise any right, contact us at [your privacy email]. We will respond within one month (extendable in complex cases). You can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse (e.g. encryption, access controls, regular reviews). However, no transmission over the internet is 100% secure.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted here with an updated date. Significant changes will be highlighted.

9. Contact us

If you have any questions, please contact:

Email: info@webseeds.co.uk
Post: 24c Warwick Row, Coventry CV1 1EY

Thank you for trusting us with your information.